2 February 2026
QUARTERLY IMPLEMENTATION PROGRESS OVERVIEW
This Quarterly Colonna Progress Report provides a summary of major milestones and developments during Q4 2025 in the Agency’s implementation of the 50 recommendations of the ‘Colonna Report’, formally known as the Independent Review of Mechanisms and Procedures to Ensure Adherence by UNRWA to the Humanitarian Principle of Neutrality. It also summarizes key developments across thematic categories and associated funding requirements.
Building on the steady momentum maintained following the first year of implementation, UNRWA continued to translate the Colonna Report?s recommendations into concrete institutional reforms during Q4 2025. During the reporting period, the Agency completed an additional eight recommendations, bringing the total number of completed recommendations to 29 out of 50. The Agency’s implementation is substantially on track with the High-Level Action Plan, having achieved 100% implementation of planned activities in 2024 and 80% implementation of planned activities in 2025. The recommendations completed during Q4 span multiple thematic areas, including Management and Internal Oversight, Neutrality of Staff, Neutrality of Installations, Education, and Neutrality of Staff Unions. The accompanying chart provides an overview of implementation progress across thematic categories.
The eight recommendations completed during Q4 2025 focused on strengthening UNRWA’s ethics framework, compliance mechanisms, management capacity, and safeguards for neutrality across staff, installations, education, and staff representation. Key achievements include the roll-out of the updated Code of Ethics, supported by in-person training and awareness activities for staff (Recommendation 9); strengthened compliance with the Outside and Political Activities Policies through updated policy guidance and awareness-raising (Recommendation 10); and the development and implementation of tailored training programmes on management and oversight for senior area staff serving as front-line managers and supervisors (Recommendation 15). The Agency also enhanced its capacity to detect public expressions of staff views on social media that are not in accordance with sta” regulations (Recommendation 25), and strengthened whistleblower protection (Recommendation 26), enhanced community awareness of the civilian nature of UNRWA facilities through targeted outreach activities (Recommendation 30), strengthened textbook review capacities across the Agency including finalized reviews of host country textbooks (Recommendation 34), and reinforced the workforce representativity of staff unions by empowering the Women?s Advisory Forum to increase women’s representation (Recommendation 43). Collectively, these measures contribute to embedding neutrality, accountability, and inclusive governance more systematically across UNRWA’s institutional and operational frameworks.
A small number of recommendations with an end-2025 target date were not finalized during the reporting period due to sequencing, funding, or external factors (explaining the 80 percent completion rate of 2025 recommendations in the graph). In particular, the second phase of the commercial vetting pilot (Recommendations 24/44/45) is progressing as planned and is expected to be finalized in Q1 2026, enabling closure in the next reporting cycle. Also during Q1 2026, the Agency expects to close Recommendations 42 and 47 on the exploration of further options for staff union representation. Implementation of the recommendation concerning the establishment of international staff care positions across all five fields (Recommendation 28) remains contingent on the availability of dedicated funding, which has not yet been secured. In addition, recommendations reliant on external technical inputs or consultations, including pay-setting functions (Recommendation 46) remain open pending responses from relevant partners. In all cases, implementation remains active, with clear next steps and indicative timelines communicated to Member States and donors through established reporting channels. In parallel, work on the updated Neutrality Framework, which underpins Recommendations 19 and 20 and is closely linked to increased managerial accountability on staff neutrality (Recommendation 13), has advanced. Endorsement is expected during Q1 2026, enabling subsequent implementation steps tied to required staff rule amendments and consultation processes.
Each completed recommendation has undergone a formal review and endorsement process through both the internal Neutrality Task Force and the Advisory Commission (AdCom) Working Group on Neutrality and Integrity. The AdCom Working Group on Neutrality and Integrity convened its second meeting on 18 November 2025 to acknowledge the closure of one recommendation (#2) previously reported. Upon closure of the recommendation, related activities continue as part of broader institutional arrangements within the Agency including continuous monitoring and integration into policy and operational systems. It is noted that sustainability of certain reforms is largely contingent on sufficient funding and availability of dedicated human resources. Based on current projections, an additional six recommendations are expected to be completed by the end of Q1 2026, and a total of 45 recommendations (90%) are expected to be completed by the end of 2026.
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Looking Ahead:
UNRWA remains committed to the full implementation and institutionalization of all 50 recommendations of the Colonna Report, despite the complex contextual and operational challenges in which the Agency continues to operate. By Q4 2025, UNRWA has completed 29 recommendations and advanced implementation across the remaining reforms. Looking ahead, the Agency anticipates further progress during Q1 2026, bringing the total number of completed recommendations to approximately 35. UNRWA aims to complete 45 recommendations by the end of 2026, while ensuring that each recommendation, once closed, transitions into sustained institutional arrangements embedded in UNRWA’s policies, systems, and operational practice.
Progress achieved to date has been enabled through the financial support and sustained engagement of Member States and partners. UNRWA expresses its appreciation to contributors, including Germany, the United Kingdom, the European Union, Denmark, Canada, Japan, Norway, Switzerland, Finland, Luxembourg, and Austria for their continued support to neutrality and integrity reforms. At the same time, implementation progress and funding coverage remain uneven across thematic categories. Certain areas, particularly Education, continue to require additional and predictable financial resources to support the long-term institutional embedding and sustainability of reforms.
As 2026 marks the mid-point of the Colonna implementation horizon, the Agency will maintain a strong focus on consolidating gains, embedding reforms within institutional culture, operational practices, and regulatory frameworks, and managing implementation risks proactively. Despite evolving challenges across UNRWA’s fields of operation, the Agency remains committed to transparency, accountability, and sustained engagement with Member States through the AdCom Working Group on Neutrality and Integrity, the full Advisory Commission, the biannual Integrity Briefings, and additional fora.
Document Type: Report
Document Sources: United Nations Relief and Works Agency for Palestine Refugees in the Near East (UNRWA)
Subject: Accountability, UNRWA
Publication Date: 02/02/2026
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