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Gap Analysis of Digital Tools to Support Victims of Terrorism

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This “Gap Analysis of Digital Tools to Support Victims of Terrorism” identifies the most critical gaps in victim support and survivor care that can be addressed through digital innovation. It shows that digital tools can significantly strengthen the accessibility, timeliness, and reach of support for victims and survivors of terrorism, while helping to ensure that assistance is delivered in a safe, inclusive, and dignified manner that respects the agency and rights of victims and survivors. The Gap Analysis also provides recommendations for victim-centred design of digital support tools, including in low-connectivity and resource-constrained settings. This report was made possible thanks to the financial support of the German Federal Foreign Office.